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  • What’s the lead time for bulk orders?​​

    Standard lead time: 15-20 days for containers ≤500 units. Express service (10-12 days) available with 30% surcharge. Real-time production tracking is provided.
  • What payment terms do you accept?​​

    T/T (30% deposit, 70% before shipment), LC at sight, or Made-in-China Platform. Escrow service available for first-time buyers.
  • How do you handle after-sales issues?​​

    ① 24/7 multilingual technical support via email/WhatsApp;
    ② Local service partners in EU/Middle East;
    ③ Spare parts guaranteed for 10 years;
    ④ Onsite engineer dispatch for critical cases (charges may apply).
  • What shipping methods do you offer?​​

    FOB Foshan, CIF, or DDP. Sea freight preferred for full containers (20GP: 110 units of 200L heat pumps; 40HQ: 260 units). Air freight for samples (door-to-door via DHL/FedEx).
  • Can I get free samples?​​

    Sample policies:
    1. Paid samples: Refundable upon bulk order.
    2. Free samples: Available for orders over 500 units (customer covers shipping).
    3. Custom samples: 7-10 days production, 150 500 depending on specifications.
  • How to become your regional distributor?​​

    We offer:
    1. Exclusive territory protection
    2. Marketing subsidy (up to 5% of annual sales)
    3. Technical training in China/online
    4. Priority access to new product launches
    Contact: Dimei@buffer-tank.com with your market plan.
Adhering to "technological innovation and green development," the company aims to deliver high - quality, energy - efficient solutions globally and become a leading provider in sustainable energy.

About Us

Foshan Dimei Technology Co., Ltd. was established in 2015 in Foshan. It is an innovative enterprise specializing in the R&D, production, processing, and sales of new energy products. 

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+8618578620465
 +86-757-85619963
 +86-18025971177
 No.16-9, North Road, Maxuo Xinxing Industrial Zone, Lishui Town, Nanhai District, Foshan City, Guangdong Province, China (residence declaration)
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